This governs all orders placed through Peninsula Larders Online Store
Are you having difficulty placing an order on our website?
The best thing to do if this happens is:
- During business hours: Please give us a call (03) 9773 6403
If you can possibly explain the issues you are experiencing in detail, we will endeavour to get our web guru Robyn to fix them quickly and we can take your order over the phone at the same time.
- Out of business hours: A quick email to email@example.com explaining the issues (and your order if you like), or leave us a voicemail (03) 9773 6403. We will get straight on to it as soon as we are back at work.
*We do keep an eye on the emails over the weekend*
This Policy governs all orders placed through Peninsula Larders Online Store as well as phone orders, market purchases and in-store purchases from our factory in Seaford
To enquire about a product purchased in-store at one of our stockists, please contact the store directly.
Peninsula Larder is dedicated to providing products of the highest quality. We are confident you will love everything you have ordered, but if something isn’t right, please let us know. Our orders are picked and packed by real people so there is every chance that sometimes we may make a mistake.
Please send an email with images and an explanation of your issue to firstname.lastname@example.org
We will likely replace or refund your purchase using the original payment method.